Introduction
Manchester Housing Group (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This policy explains how we collect, use and protect your personal data when you use our website or engage with our services.
Information We Collect
We may collect and process the following data:
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Name and contact details (email, phone number)
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Property details submitted via enquiry forms
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Communication records (emails, calls, messages)
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Website usage data (via cookies and analytics tools)
How We Use Your Information
We use your information to:
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Respond to enquiries from landlords and partners
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Assess property suitability for leasing
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Manage ongoing relationships and agreements
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Improve our website and services
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Comply with legal and regulatory obligations
Legal Basis for Processing
We process your data under:
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Legitimate interest (responding to enquiries, business operations)
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Contractual necessity (where agreements are in place)
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Legal obligation (compliance with housing and regulatory frameworks)
Data Sharing
We may share your data with:
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Local authorities and partner organisations (where relevant)
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Contractors and service providers (maintenance, compliance)
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Professional advisors (legal, accounting)
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We do not sell your data to third parties.
Data Retention
We retain personal data only as long as necessary for:
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Business purposes
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Legal and regulatory requirements
Your Rights
Under UK GDPR, you have the right to:
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Access your personal data
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Request correction or deletion
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Object to processing
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Request restriction of processing
Data Security
We take appropriate technical and organisational measures to protect your data.
Contact
If you have any questions about this policy or your data:
Updates
We may update this policy periodically. Please check this page for the latest version.
Last updated: 20th April 2026
